Oregon Restaurant Covid Assistance Program (ORCA)

Helping Oregon’s Businesses Survive and Thrive
During the Covid-19 Pandemic

As hundreds of Oregon restaurants struggle to stay afloat in the
wake of the Covid-19 pandemic, the Oregon Small Business Development
Center Network and the Oregon Lodging & Restaurant Association have
launched "Oregon Restaurant Covid Assistance" (ORCA).  This rapid
response initiative matches restaurant owners and managers with industry
experts, who will provide no-cost confidential one-on-one guidance and
curated webinars on these essential issues:

  • Marketing and Customer Relations
  • Financial Operations and Analysis
  • Menu Planning
  • Human Resources and Employee Management
  • Loyalty Programs
  • Online Sales and Take-Out Service
  • Site Management and Lease/Landlord Negotiations
  • Front/Back of House Operations
  • Social Media
  • Point of Sale Systems
  • Coping with Covid

ORCA's advising services and webinars are provided via Zoom and email
throughout Oregon.  For more information or assistance, contact Sandy
Cutler (bizcoachinc@comcast.net ; phone 541-954-1387) or Mike Lainoff
(mlainoff64@gmail.com ; phone 928-699-0588).

Connect with your local center or the Network office to learn more. 

  • Gregory Price
    Gregory PriceORCA
    Greg has 20 years of business development experience. He has founded and operated successful for-profit and non-profit companies in the renewable energy industry where he developed a first-of-its-kind energy forecasting and reporting program.
  • José Balcazar
    José BalcazarORCA
    José has owned restaurants for more than 20 years and often works with clients who want to start food-related businesses. He also serves as the SBDC's Veteran liaison, drawing from his own experience in the U.S. Army. Born in Mexico City, José knew by the
  • Sam Gross
    Sam GrossORCA
    Sam helps SBDC clients with their business plans and social media marketing. He holds a Bachelor of Science in Business Administration from University of Oregon and a MBA in Entrepreneurship from Babson College. Sam owns two pizzerias in Roseburg, including one that doubles as a

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